Evergreen

We’ve Been Upgraded!

As of Oct. 17, Richmond Heights Memorial Library, along with the rest of the Municipal Library Consortium, changed to a new Integrated Library System (ILS)! In broader terms, we switched our platform that allows us to do all the library things to a new platform that will still let us do all the library things with some added perks. That being said, we joined Missouri Evergreen, a consortium of more than 70 library systems statewide.

What does this mean for you as a library user?

• A new and improved library catalog with better searching and browsing capabilities
• An updated easy-to-use mobile app
• Access to a combined collection of over 4 million items from participating libraries

As with any transition, there are some glitches and hiccups as we get used to the new system. Some things to note about this:

• We had to reset your catalog pin/password — as of Oct. 17, all current patrons had their password reset to 1234. We encourage you to update your password, but keep in mind that the new system will only recognize numbers, not letters, in passwords.
• At the moment, it’s not possible to register for a new library card online, though this is something we hope will be available very soon. When it is available, we’ll link to it on our homepage, under the “online catalog” menu option.
• The catalog link for Library Hours isn’t working yet. However, our hours are posted on our home page, which is linked via the “library website” option on the catalog page.

The good news is that Library staff is on hand to answer your questions as we all get comfortable with the new catalog. Please call us at 314-645-6202 or email info@rhmlibrary.org with any questions you may have.

Overall, we think this is a positive change for the Library and the community, and we think that after a little time, people will be pleased with the end result. 

This project is funded through the Institute of Museum and Library Services under the provision of the Library Services and Technology Act as administered by the Missouri State Library, a division of the Office of the Secretary of State.

Thank you for your patience during this transition!

Frequently Asked Questions

Does this change RHML’s involvement in the Municipal Library Consortium of St. Louis County?
Nope! The whole MLC joined Evergreen, so patrons across the nine libraries won’t lose any of the MLC-wide resources and will simply gain access to more resources statewide. Check out the full list of libraries in Missouri Evergreen here.

Will this change affect my access to Libby, Hoopla, and other online resources?
Nope! Access to Libby, Hoopla, and Kanopy is actually easier with the new catalog, with fewer clicks and more accurate catalog results. However, you will need to update PINs, as they were reset during the migration to Evergreen. As always, RHML staff is ready to help out with any questions that come our way.

What about the library app? Does that still work?
Unfortunately, no. The old MLC app stopped functioning on Monday, Oct. 14. The new app can be found in the Apple app store and the Google Play store. You can also search “Missouri Evergreen Discovery” in either app store to find and download the app.

This project is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by the Missouri State Library, a division of the Office of the Secretary of State.